Angry with Trading Enterprises
Posted: Mon Jun 30, 2014 2:45 pm
So I'm having issues with my jeep
here is the back story
I used to have a 2013 JKU brought from the dealer here unfortunately in march it was written off due to a roll over in the dessert.So while estimating the Damage cost list i noticed that my gig unit from my 2013 jku was not covered by insurance and since it was still intact i decided to get it removed . Fast forward to last month i decided to get a 2014 jku and fit the my gig unit coming out of the 2013 in 2014 . i asked the showroom representative to get this done. He got back to me saying that it was incompatible as the year had changed and i didn't settle for the lies he just told me. once i got the car i went to the almost garage and @AL Khatib was kind enough to fit the old unit. The unit fit perfect but sadly it asked for a pin which i could retrieve from the dealer only. He also informed that the unit is missing a part (more like an antenna which enables the gps to work ). As I'm still new to jeeps i didn't knw that this part even existed. So i got back to the service centre asked to get the part(antenna ) and the pin of the gps . i also asked the service advisor to get it fit . 2 days later the service advisor calls me and says the part from my car can't be recovered as the car is no more in their yard and i would have to pay for another antenna which is about 400dhs. Honestly i wouldn't mind paying for my fault but this is entirely on them and they should be compensating me (for telling lies) that the unit is not compatible and for not giving me all the parts that belonged to the unit as a whole
Pls advice on what should i do next
ps:i will atach a pic of the part they haven't provided me (antenna)
[ATTACH=CONFIG]1990[/ATTACH]
here is the back story
I used to have a 2013 JKU brought from the dealer here unfortunately in march it was written off due to a roll over in the dessert.So while estimating the Damage cost list i noticed that my gig unit from my 2013 jku was not covered by insurance and since it was still intact i decided to get it removed . Fast forward to last month i decided to get a 2014 jku and fit the my gig unit coming out of the 2013 in 2014 . i asked the showroom representative to get this done. He got back to me saying that it was incompatible as the year had changed and i didn't settle for the lies he just told me. once i got the car i went to the almost garage and @AL Khatib was kind enough to fit the old unit. The unit fit perfect but sadly it asked for a pin which i could retrieve from the dealer only. He also informed that the unit is missing a part (more like an antenna which enables the gps to work ). As I'm still new to jeeps i didn't knw that this part even existed. So i got back to the service centre asked to get the part(antenna ) and the pin of the gps . i also asked the service advisor to get it fit . 2 days later the service advisor calls me and says the part from my car can't be recovered as the car is no more in their yard and i would have to pay for another antenna which is about 400dhs. Honestly i wouldn't mind paying for my fault but this is entirely on them and they should be compensating me (for telling lies) that the unit is not compatible and for not giving me all the parts that belonged to the unit as a whole
Pls advice on what should i do next
ps:i will atach a pic of the part they haven't provided me (antenna)
[ATTACH=CONFIG]1990[/ATTACH]